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Can you help me figure out what bulb I need?
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Yes! We'd love to help. We want to make your search easy, so if you are having any trouble at all finding the bulb you need, please call or E-Mail Us.
We've got decades of experience in helping people search for light bulbs. And we're really friendly, too, which is a nice bonus!
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How can I track my order?
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Click on "my account" in the top right hand section of our website. Then, provide your email address and ZIP code and sign in.
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How can I return my order?
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First, please call us at 800.948.1063 or E-Mail us in order to request an RMA authorization number with specific instructions for your return. Product returns are subject to a 25% restocking fee and certain time limits for returns will apply.
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Do you have special services for corporate customers?
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Yes, we do. We offer personalized service for your business along with special pricing concessions from our lighting vendors specifically for businesses. Start the process by visiting our eLightBulbs.com Corporate Customer Program area.
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Do you ship outside of the USA?
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Yes. We ship to Canada, Puerto Rico, Guam, U.S. Virgin Islands, and any APO/FPO U.S. military addresse worldwide.
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How often do you send email newsletters?
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We will send an email newsletter no more than once per month and it will be sent only to those who choose to receive it.
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Do you share or sell my information to any other companies?
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No, and we never will. We hate mail, telephone, and email spam as much as anybody! =)
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Where are you located?
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The land of 10,000 lakes--Minnesota.
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How long have you been selling light bulbs?
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Our lighting business began in 1951. Many of us have been working here for 5-10 years or more (some over 25 years.)
We know light bulbs extremely well!
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Are you the biggest light bulb store in the world?
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Yes. Here's why:
We offer over 20,000 different light bulbs and related products. That is many thousands more than any other place.
You won't need to look anywhere else.
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Will you substitute items that are out of stock?
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As a rule, we do not substitute, especially without asking you first. In rare occasions, we may call or email you to ask if you'd prefer an immediate shipment of a comparable product instead of waiting for the original. It's always up to you!
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When I add items to my cart, why does my cart show as empty?
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This is most likely due to your browser not accepting COOKIES. Like most shopping carts, ours functions based on placing a COOKIE (text file) on your computer to keep track of your order. This easily can be turned on in your web browser. If they are enabled and you are still having problems, then you may have a firewall that is also set to block COOKIES.
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specials
Frequently Asked Questions
