Customer Service

We've been perfecting our reputation for great service since 1951. We aren't focused on stock prices and investors, but on people and satisfaction.

We each get personal satisfaction making our customers happy. We want your time on our website to be stress-free, easy, and refreshing. If there is a problem at any point, we want to hear from you right away. That's one reason we post our phone number on every page on the site. That's also why we don't require you to "press 1" for anything; we answer the phone ourselves and help you right away. And when you E-Mail us during our business hours, we'll get back to you within 60 minutes (often even less).

We are one of the only lighting distributors in the world that provide a "No Minimums" policy. If you want just one light bulb, you can order just one light bulb! No case size requirements here. We also provide a flat rate shipping charge of $7.99 per order, regardless of the order size.

We think being the best light bulb store means leading with service. As long as we are in business, that will be our obsession. (Read More on our Values)

You'll love the experience at eLightBulbs.com, and we think you'll soon find yourself asking the question:

     "Why would I ever want to buy light bulbs anywhere else?"