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About Us > Our Values

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We believe you can't have a good relationship without honesty. We're really motivated to earn a 5 star rating from you and to keep you as a satisfied customer for years to come. We know that type of satisfaction can't happen if we're dishonest with you. Our core values have been instilled since 1951 by our founders who believed in holding the highest ethical standards. We only do business with those core morals in mind. It's the only way we've ever done it, and the only way we ever will.

Offering quality products leads to happier customers. When you shop at eLightBulbs, we put a lot of effort into making sure the items we sell will do the job well for you. There are entire brands of light bulbs that we choose not to offer for sale simply because of the reputation for poor quality. Sure you can get those brands at other online light bulb stores, but we can't, in good faith, list those bulbs in our store. We are all about proving ourselves to you, and earning a level of trust well beyond what other stores can live up to.

We think getting a very simple, stress-free solution for your lighting needs shouldn't cost a fortune. We keep our prices down by working with the best lighting vendors and negotiating lower bulb costs. As the world's largest light bulb store, we can get special costs on light bulbs that many competitors are unable to get. We accept all major credit cards and can even offer Net 30 payment terms to qualified business accounts, in order to make it easier for you to get the light bulbs you need.

We took a good, hard look at retail lighting websites as well as large-scale e-commerce platforms. We found a common problem with them all; they were too busy and complicated. It took too much mental energy to work our way around and find what we were looking for. Then, it took several different steps to complete orders. Technology is supposed to make things simpler, or so we thought. With eLightBulbs.com, we've started over from scratch and decided to push the envelope on bringing you a simple to use light bulb store with less clutter and unnecessary information.

This is the life blood of eLightBulbs, as the concept of Excellent Service encompasses all the other values listed here. Great service involves being genuine and honest every time. It also requires quality products being available for an affordable price in an easy to use shopping experience, and getting them out the door within 24 hours of the order being placed. Service is at the core of who we are as individuals, and as a company. We really do care that you're happy and satisfied, and we'll do whatever we can to make sure you end up feeling that way.

eLightBulbs offers Visa Credit Card as a Payment Option eLightBulbs offers Mastercard Credit Card as a Payment Option eLightBulbs offers American Express Credit Card as a Payment Option eLightBulbs offers Discover Credit Card as a Payment Option eLightBulbs offers PayPal as a Payment Option eLightBulbs offers Amazon Payments as a Payment Option
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