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5/08/13 (Norfolk, VA)
Hooks were advertised as 'large' hooks but they are really small, smaller than a larger hook I purchased in a hardware store and made by the same manufacturer. Your representative said she would refund full price, plus shipping to me but I don't think I have received the refund yet. Meanwhile I have no use for such small swag hooks and I used the larger one from the hardware store.
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